Patient Centered Focus

• Demonstrates Respect for Patients and their families with care, concern, courtesy and compassion
• Identifies, meets, and/or exceeds patient expectations
• Provides care with the patient being central to all decisions

• Continually Strives to be Better
• Pursues Innovative Approaches to Improving Healthcare
• Takes Initiative to Identify, Evaluate, and Solve Problems
• Embraces Life-Long Learning to Enhance Skills and Knowledge
• Uses and Incorporates Data, Standards of Care, and Best Practices into Work Processes and Decision Making

• Maintains High Degree of Confidentiality and Ethics
• Conducts Hospital Business with High Standards of Behavior
• Complies with Regulatory Standards and Facility Policies/Procedures
• Recognizes, Values, and Embraces Diversity

• Actively Involved in Promoting a Healthy Community
• Responsibly Uses Environmental, Financial, and Human Resources
• Looks for Ways to do Things Better
• Puts the Needs of the Patient and/or Community at the Center of all Decision Making

• Demonstrates Respect for Staff and Partners with Concern, Care, Courtesy, and Compassion
• Recognizes and Values each Person’s Talents and Contributions
• Works Cooperatively to Solve Problems, Improve Care/Services, and Achieve Organizational Goals