The Insurance Billing Specialists, pictured above, encourages anyone who receives a letter from Medicaid in the mail, to be sure to review it. Medicaid is introducing a third managed care organization (MCO) as a third option for managing Medicaid benefits, joining Amerigroup and Iowa Total Care. This new third option is called Molina Healthcare of Iowa.
Some current Amerigroup and Iowa Total Care members received a letter last week, stating they would automatically be transferred to this new MCO, unless they send back the enclosed form requesting to remain on their current MCO. The deadline to return this form is May 18, or the transfer will automatically happen and become effective July 1, 2023.
“Veterans Memorial Hospital would like to alert anyone on Medicaid, to open this letter and be sure they respond by the deadline if you want to remain on your current MCO,” explains Denise Wullner, Insurance Specialist (pictured at left). “You want to be sure that your medical provider and pharmacy are enrolled under this new plan, before you make the change. Many who are on Medicaid may be elderly, so we are asking all caregivers to be sure to watch for this letter and respond appropriately to save future problems.”
Anyone who does get automatically transferred to the Mulina Healthcare of Iowa plan, will have until September 1 to switch back to their previous plan of Amerigroup or Iowa Total Care. For more information, please call our Insurance Specialists at 568-3411 or Iowa Medicaid Member Services at 1-800-338-8366.