Provision of Information

You have the responsibility to provide, to the best of your knowledge, accurate and complete information about the following:

  • information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to your health.
  • unexpected changes in your condition to your practitioner.
  • cooperate with all hospital personnel caring for you and to ask questions if you do not understand any information given.  Understanding health problems is important to the success of your treatment plan.

Compliance Instructions

You are responsible for:

  • following the treatment plan recommended by the practitioner primarily responsible for your care. This may include following the instructions of nurses and and other health personnel as they carry out the coordinated plan of care, implement the practitioner’s orders, and enforce applicable hospital rules and regulations. 
  • responsible for keeping appointments and, when you are unable to do so for any reason, notifying the responsible practitioner or the hospital.

Price Transparency

The federal government requires each hospital to post on its website a list of its standard charges for items and services provided by the hospital.

This website provides a standard list of charges provided at Veterans Memorial Hospital.  Click Here for the hospital charge listing to find the average hospital charge for an identified service.  Click Here for listing of Shoppable Services.

While the list of charges is the same for every patient, the charges may vary somewhat based on the patient’s medical condition, amount of time spent in surgery or recovery, any complications that arise that may require additional unanticipated procedures, medications needed, and length of hospital stay, etc.  Your bill reflects your use of services during your hospital stay and the hospital’s charges at the time you were admitted.   

Insurance plans differ.  Your insurance plan may pay more or less than the average price listed on this site.  Your hospital bill may differ from the average charges shown in these tables for those reasons listed above. Health plans such as Medicare, Medicaid, commercial health insurance, worker’s compensation, etc., do not pay charges. Instead, they pay a set price that has been predetermined or negotiated in advance. The patient only pays the out-of-pocket amounts set by the health plan such as copays, coinsurance and/or deductibles. A patient who has the specific insurance codes for services requested, available from their physician, can better gauge charge estimates across hospitals. Click Here for listing of Negotiated Rates.

If you have questions directly related to the cost of services or your bill, please call Veterans Memorial Hospital at 563-568-3411 and ask to speak to one of our Financial Services Representatives. Information on health care charges for other Iowa hospitals can also be found at