VMH Medical Clinic – Waukon

The Veterans Memorial Hospital Medical Clinic opened on May 3, offering needed primary family health care to the entire area.  Now, with both the Gundersen Waukon Clinic and VMH Waukon Clinic, northeast Iowa has the access to primary health care they need and deserve. This new clinic is located in the former Mayo Clinic building. Renovations began in January and were completed in April.  The building now meets the privacy and technology requirements by rural health care clinics today. 

The hospital conducted a needs analysis prior to making the determination to open this clinic that showed an overwhelming need for 5-7 more providers in the area. To start, the VMH Medical Clinic has one physician, Dr. Dave Schwartz, two Nurse Practitioners including Sue McMillan, ARNP and Halie Ruff, ARNP, and one part-time Physician Assistant, Jon Hawes, PA. 

Katy Maker, Certified Nurse Midwife and Family Nurse Practitioner joins the health care team serving clinic patients in both the Waukon and Postville Clinic locations, as well as assisting in births in the hospital’s birthing center. Katy Maker will provide the following services: 

      • OB
      • Newborn
      • Well-child Visits
      • Well Women Visits
      • Acute/Same Day Needs – Male and Female Patients


Monday           7 a.m. – 5 p.m.

Tuesday           8 a.m. – 5 p.m.

Wednesday   8 a.m. – 5 p.m.

Thursday         8 a.m. – 7 p.m.

Friday                8 a.m. – 5 p.m.

Clinic Phone Number:      563-568-5530

Clinic Location:   105 East Main Street; Waukon, IA  52172

The VMH Medical Clinic will be open Monday through Friday 8 a.m. – 5 p.m., with an early morning clinic every Monday starting at 7 a.m.  Evening appointments will also be offered on Thursday’s until 7 p.m.  Call the clinic at 563-568-5530 to schedule an appointment.

For information on insurance, and medical records, click on the following links:

Frequently Asked Questions:

  • You can call our clinics, Waukon (563-568-5530) or Postville (563-864-7221), and ask to speak to your provider’s Medical Assistant, or you can ask to speak to the clinic’s resource nurse. 
  • You can also send a secure message to your provider through your patient portal. 
  • Reach out to your pharmacy to request a refill and they will contact your provider when a new prescription is needed. If additional information or action is needed from the clinic we will contact you. 
  • If it is an emergency, dial 911.
  • If it is not an emergency, but something that cannot wait until the clinic reopens, call Veterans Memorial Hospital at 563-568-3411.
  • We ask that you call the clinic at least 24 hours in advance to reschedule or cancel, to ensure that the appointment time is opened up in time to allow access for other members of the community who may need it. 
  • We understand that life and schedules get busy, but try to eliminate this from happening. You will receive a reminder call regarding your upcoming appointment 2 business days before your scheduled appointment. If you begin to show a pattern in not attending your appointments, you will receive a warning letter from our Clinic Director and your provider asking you to be more respectful of the provider’s time and of other patient’s needing to be seen in the clinic.

Alex Berns, ARNP

Alex Berns joined the Veterans Memorial Hospital Medical Clinic-Waukon as a Family Practice Nurse Practitioner and is accepting patients of all ages. Alex recently received

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Tara Fink, PMHNP

Tara Fink of Harpers Ferry, Psychiatric Mental Health Nurse Practitioner, has joined the Veterans Memorial Hospital clinics to offer behavioral health care and counseling.  She

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Sue McMillan, ARNP

Sue McMillan, ARNP, is a graduate of Waukon High School and Mount Mercy University where she received her Bachelors of Science in Nursing.  Sue began

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Halie Ruff, ARNP

Halie Ruff, ARNP, is from the rural Monona area.  She is a graduate of MFL/Mar Mac High School and attended Allen College in Waterloo for

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Dave Schwartz, MD  

Family Medicine/Emergency Services/Maternity Services I was born and raised in Kellogg, Iowa with a population of 600 people, 100 dogs, and 200 cats. I chose

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Jon Hawes, PA-C 

I was born and raised in Duluth, Minnesota. I became a medical provider when I was drafted/joined the U.S. Navy. I became a Navy Corpsman

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