Careers

Available Positions

Certified Medical Assistant (CMA) (Clinic)

Veterans Memorial Clinic is looking for a kind, compassionate Certified Medical Assistant to join our team!  In this part-time role, you will work closely with providers to deliver patient-centered care, supporting all aspects of the patient experience—from intake and examination to treatment, follow-up, and education. Responsibilities include preparing patients for exams, assisting providers with procedures, administering medications and injections, collecting and preparing lab specimens, and ensuring accurate documentation in the EHR system. 

Education: graduate of an accredited Medical Assistant program 

Experience: Minimum of one year of experience in a primary care clinic is preferred.

Clinic Phlebotomist  (Waukon Clinic)

Veterans Memorial Hospital & Clinics  is seeking a full time (32 hpw) dedicated and compassionate Clinic Phlebotomist to join our patient-centered clinical care team. This vital role works in collaboration with providers, clinical staff, and laboratory teams to ensure high-quality care and seamless coordination for our patients. The Phlebotomist will assist during patient appointments, performing routine laboratory procedures including specimen collection and preparation, as well as supporting care coordination and follow-up. The ideal candidate is a detail-oriented team player who thrives in a fast-paced clinical environment and is committed to delivering exceptional care.

Education: A high school diploma or equivalent is required, with preference given to candidates who have completed a phlebotomy training program or hold MLT credentials.

Experience: At least two years of clinical lab experience in a healthcare setting is preferred.

Custodial Maintenance Worker

Are you a hands-on, dependable worker who takes pride in keeping facilities clean, safe, and welcoming? We’re seeking a Full Time Custodial Maintenance Worker to join our hospital maintenance team. In this vital role, you’ll help ensure our hospitals and clinics remain well-maintained inside and out caring for equipment, performing floor care, assisting with snow removal and lawn upkeep, and even supporting non-emergency patient transport. Every day is different, and your efforts directly impact on the comfort and safety of our patients, visitors, and staff.

Experience: Prior custodial or maintenance experience in a healthcare setting is a plus, but we provide support and training. A valid driver’s license is required.

EMS Working Manager

Veterans Memorial Hospital (VMH) is seeking FT EMS Working Manager to oversee the daily operations of our Ambulance Service. The EMS Manager will be a working manager who will lead a dedicated team while collaborating closely with the ER Manager and other emergency services. Key Responsibilities include but are not limited to: 

Operational Oversight: directing the daily operations of the VMH Ambulance Service and coordinating with local agencies to ensure smooth transitions of care. Attend county EMS related meetings.

Administrative Duties: Prepare and manage department budgets to maintain cost efficiency and expense containment. Review ambulance patient care reports and charges for accuracy and appropriateness. Keep accurate and up to date stats. Regularly assess and update ambulance chargemaster items to reflect changes in EMS operations costs. Determine staffing needs, schedule staff, and handle payroll entries in accordance with policies. Address complaints and inquiries related to EMS services. Provide feedback on job performance, including coaching, corrective actions, and annual performance appraisals for staff. 

Education: (required) High school diploma or equivalent, Advanced EMT licensure (Paramedic preferred). BLS, ACLS, PALS, EVOC and additional certifications as required. 

Experience: 2+ years as an Advanced EMT/Paramedic, supervisory experience preferred. Strong knowledge of EMS protocols, excellent communication skills, and the ability to remain calm under pressure.

EMT / ER Technician

Join our fast-paced Emergency Department as a full-time EMT in a dynamic split role that combines EMS response with ER Technician duties. You’ll apply your skills both in the field and in-hospital—responding to a wide range of emergency calls, collecting patient samples, assisting with registration, and handling critical care documentation. This is a unique opportunity to expand your experience in both pre-hospital and clinical emergency care.

Education: Applicants must hold a current Iowa EMT license or NREMT certification, along with a valid driver’s license and basic patient care knowledge

Health Unit Coordinator (HUC)

Veterans Memorial Hospital is seeking a full-time (36 hpw) Health Unit Coordinator to support our dedicated nursing staff by performing vital clerical and scheduling duties that help ensure the smooth operation of our care units. In this pivotal role, you’ll be the hub of communication—assisting patients, families, and medical staff while managing records, scheduling appointments, and helping maintain accurate patient data in our electronic medical records (EMR) system. You’ll also play a key role in coordinating daily staffing needs, supporting direct patient care tasks, and enhancing our quality improvement efforts.

This is more than just a desk job, it’s an opportunity to be part of a collaborative, fast-paced hospital environment where your organizational skills and calm professionalism will make a meaningful impact every day. 

Education: high school diploma and / or Certified Nursing

HIM Coding & Documentation Educator

Veterans Memorial Hospital & Clinics is looking for a dedicated HIM Coding & Documentation Educator to lead high-impact training initiatives and serve as a trusted expert on coding guidelines, regulatory changes, and compliance standards. In this vital role, you'll collaborate with coders, providers, and clinical teams to ensure accurate code assignment and top-tier documentation practices across all care settings.

Bring your expertise to a role where your knowledge will shape coding quality and provide documentation system-wide. You’ll lead focused audits, deliver targeted education, mentor HIM professionals, and guide providers with tailored training that improves accuracy and supports compliance. 

Education: RHIT or CCS required; RHIA and bachelor’s degree preferred. 

Experience: Prior experience in training, education, or HIM leadership required minimum experience in coding, with strong understanding of both inpatient & outpatient environments.

Maintenance Worker

Are you a hands-on problem solver with a passion for keeping things running smoothly? We’re looking for a full-time (40 hpw) dependable and motivated Maintenance Worker to help ensure the safety, functionality, and appearance of our hospital facility. In this vital role, you’ll assist in maintaining the building, equipment, and grounds—handling everything from preventative maintenance and minor repairs to groundskeeping and emergency on-call support. Your work will directly support a safe and healing environment for patients, visitors, and staff.

You’ll work closely with a wide range of hospital departments, vendors, and service technicians, performing tasks such as carpentry, painting, plumbing, electrical maintenance, and even ambulance driving on rotation. 

Education: a high school diploma (or equivalent) is required, 

Experience: experience in healthcare maintenance is a plus—but we provide on-the-job training for the right candidate. If you have a Boiler Operator I certificate, EMT-B license, and a passion for making a difference behind the scenes, we’d love to hear from you!

Med Surg / ER RN

Veterans Memorial Hospital is seeking a dedicated Staff RN to join our dynamic team, serving across the Medical-Surgical, Obstetrics, and Emergency Room departments. In this vital role, you’ll provide high-quality, compassionate care by assessing patients’ physical, emotional, and educational needs while collaborating with a multidisciplinary healthcare team. From delivering babies to responding to emergencies, you’ll be at the heart of patient care, ensuring accurate documentation, administering treatments, and stepping into leadership when needed.

Education: We’re looking for a licensed RN in the State of Iowa (or eligible), with current BLS and ACLS certifications and experience in ER, OB, or Med-Surg settings. This position offers a unique opportunity to expand your clinical skills in a supportive, community-focused environment

Paramedic

Veterans Memorial Hospital & Clinics is seeking dedicated Paramedics to provide critical pre-hospital emergency care and in-hospital support in our Emergency Department and Med-Surg units. Under the supervision of the EMS Manager and Medical Director, you will respond to 911 calls, patient transfers, and emergency situations, delivering care at your certified level of training. In addition to ambulance operations, you’ll assist with patient care under RN supervision, perform vital assessments, document care in electronic records, and contribute to the overall safety and efficiency of our emergency services.

Education: a high school diploma or GED, current Paramedic certification (Iowa or NREMT), and up-to-date BLS, EVOC, and Mandatory Reporter training. ACLS certification, with PALS and NRP preferred.

Experience: in EMS or a healthcare setting is a plus, and Critical Care Paramedic endorsement is desirable.

Patient Access Associate

VMH, is looking for a friendly, detail-oriented Patient Access Associate to be the welcoming face of our organization. In this vital role, you’ll assist patients with scheduling, registration, insurance verification, and payment collection—all while ensuring a smooth and positive experience from the moment they walk through our doors. You'll also have the opportunity to work across multiple locations, gaining experience and making a difference in various departments.

If you thrive in a fast-paced, team-focused environment and have a knack for organization and communication, we want to hear from you!

Education: High School Graduate or equivalent

Experience: Previous healthcare or front desk experience is a plus, but we’re willing to train individuals who bring enthusiasm, reliability, and a strong desire to support patient-centered care. Join VMH and be part of a community that values compassion, professionalism, and excellence every day.

Physical Therapist

The Physical Therapist will be performing outpatient and home health physical therapy services. They will assess, treat, and monitor patients; perform all necessary paperwork and reports, plan and develop new programs; maintain communication with patient, patient’s family and physicians and contract site staff. This is a full-time position.

Education Requirements: Bachelors (B.A., B.S.), master’s degree (M.A., M.S.) or Doctorate (DPT) in Physical Therapy Experience. 

Additional Requirements:  Physical Therapy board certification and licensure according to state regulations. Supervisor’s license as required by the state Valid Driver’s license.

Radiologic Technologist 

We are seeking a full time  skilled and dedicated Radiologic Technologist to join our team and provide essential diagnostic imaging services. In this role, you will acquire radiographs using various modalities, ensuring proper patient positioning and technique to obtain high-quality diagnostic images. You will work closely with radiologists, physicians, and other medical staff to support patient diagnosis and treatment. Additionally, you will be responsible for operating and maintaining radiology equipment, following safety protocols to minimize radiation exposure, and maintaining accurate imaging records. This position involves performing  procedures such as mammography, CT, MRI, bone densitometry, and fluoroscopy, as well as operating portable radiology equipment in various clinical settings.

Education: Associate's degree in Radiology or an equivalent, be registered or registry-eligible by the American Registry of Radiologic Technologists (ASRT), and hold a valid State of Iowa Permit to Practice.

Experience:  Previous hospital experience is preferred, along with a solid understanding of anatomy, radiation protection, and medical imaging equipment. The ability to work in a fast-paced environment, excellent communication and customer service skills, and a commitment to patient safety and confidentiality are essential. 

Reimbursement Analyst

Veterans Memorial Hospital is seeking a detail-oriented Reimbursement Analyst to help ensure we receive accurate payment for the care we deliver. In this critical role, you’ll manage our Chargemaster, analyze third-party reimbursements, and monitor compliance with Medicare, Medicaid, and managed care contracts. Your expertise will drive revenue optimization and financial accuracy, supporting both our patients and our mission.

Education: An associate or bachelor’s degree in finance, Healthcare Administration, or RHIT is required, along with a commitment to certification within the first year. Join us and play a vital part in keeping our hospital financially strong and compliant.

Experience: 2–3 years of experience in healthcare reimbursement or revenue cycle—preferably in a critical access hospital—who understands CPT, HCPCS, and revenue codes. Proficiency in Excel, strong analytical skills, and a collaborative mindset are essential